Privacy policy
Last updated: 21/07/2026
1. Who we are
Olaria Quintas is responsible for processing personal data collected through this website and in connection with online orders. Data is processed fairly, transparently and in compliance with the General Data Protection Regulation (GDPR).
2. Data we collect
Depending on how you use the site, we may process:
- Identity and contact details: name, address, email and phone;
- Billing and delivery data related to your order;
- Payment data processed securely by our payment provider (we do not store full card numbers);
- Order history, communications and marketing preferences where authorised;
- Technical browsing data (IP address, browser, pages visited) collected via cookies — see our Cookie policy.
3. Purposes and legal basis
We use your data to:
- Process orders, payments, deliveries and invoicing (contract performance);
- Provide customer support and respond to requests (legitimate interest / contract);
- Meet legal, tax and accounting obligations;
- Send marketing communications only with your consent, which you may withdraw at any time.
4. Retention
We keep data only as long as necessary for the purposes stated or as required by law. Customer and invoicing data is retained for the applicable legal period in Portugal.
5. Sharing with third parties
We may share data with providers that support site operations (hosting, payments, couriers, accounting and email tools), always under contract and only as needed.
6. Your rights
Under the GDPR you may request access, rectification, erasure, restriction, portability or object to processing. To exercise these rights, contact us at geral@olariaquintas.pt.
You also have the right to lodge a complaint with your national data protection authority.
7. Security
We adopt appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration.
8. Contact
For privacy enquiries: geral@olariaquintas.pt.